Contact

Contact us

If you need extra support, we’ve tried to make it as easy as possible for you to contact us whether it’s to book a holiday, about your existing booking or simply a question that you may have. Our dedicated teams are on hand to help with any of your queries during our opening hours which are:

Monday – Friday: 09:00 to 22:00

Saturday: 09:00 to 18:00

Sunday: 10:00 to 16:00

To reach out to us, you can do so in the following ways: 

Email us



Our customer service team are always happy to help, so if you haven’t found the answer you’re looking for on our website, then do drop us a note on hello@seashellholidays.co.uk. We aim to respond to your query within 3 working days, Monday to Friday.

Call us



Booking your holiday on our website should be easy and straightforward but if you prefer to speak to someone, then call us on 0203 474 0750 and our sales team will be happy to help.

On holiday support



If you need support while you’re away, you can chat to our team via our live chat. This will be the quickest way to get you straight through to the right team. If you have an issue with the hotel, we encourage you to firstly speak to the hotel management as they may be able to resolve any problems there and then. If you prefer to speak to us, then please call us on 0203 474 0750 and we’ll be happy to help (international phone charges may apply).