Contact us
If you need extra support, we’ve tried to make it as easy as possible for you to contact us whether it’s to book a holiday, about your existing booking or simply a question that you may have. Our dedicated teams are on hand to help with any of your queries during our opening hours which are:
Monday to Friday: 09:00 to 22:00
Saturday: 09:00 to 18:00
Sunday: 10:00 to 16:00
Bank Holidays may vary.
To reach out to us, you can do so in the following ways:
Email us
Our customer service team are always happy to help so if you haven’t found the answer you’re looking for on our website then do drop us a note on hello@seashellholidays.co.uk. We aim to respond to your query within 3 working days, Monday to Friday.
Chat to us
If you need to get in touch with us about your holiday, you can use our live-chat service, which you’ll find at the bottom right section of our website.
Call us
Booking your holiday on our website should be easy and straightforward but if you prefer to speak to someone, then call us on 0203 474 0750 and our sales team will be happy to help.
Book your dream holiday
Seashell Holidays
Our commitment is to provide unforgettable holidays with a personal touch, ensuring every trip is special. Let Seashell Holidays be your choice for a beach getaway that promises more than just sun and sand, but a truly unique and enjoyable holiday experience.
Total peace of mind
Packages that include a flight element are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate, then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.
For more information about financial protection and the ATOL Certificate visit: http://www.atol.org.uk
Seashell Holidays sells travel services on behalf of Hays Travel Limited and benefits from Hays Travel’s membership of ABTA with membership number P8693. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.
For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0599 or www.abta.com
Hays Travel Limited are registered in England and Wales with company number 1990682 and VAT number 193167195. Registered office: Gilbridge House, Keel Square, Sunderland SR1 3HA.
Seashell Holidays is a trading name of Seashell Holidays Ltd who are registered in England and Wales with company number 15727863 and VAT number 468 4085 60. Registered office: 11-12 Old Bond Street, Mayfair, London W1S 4PN.
